Register for Online Member Services
Why wait in line when you can go online? Online Member Services is an easy, secure way for you to manage your membership at your convenience.
Registration is simple and only takes a couple of minutes, giving you immediate access to make extras claims*, payments and much more.
Go online today to access the following services:
| |
Hospital, Extras or Packaged Covers |
Overseas Student Health Cover |
Visitors Cover |
| Claims |
| Make an extras* claim |
Yes |
No |
Yes |
| Make a general practitioner (GP) medical claim |
No |
Yes |
Yes |
| View online claim history |
Yes |
Yes |
Yes |
| Payments |
| Pay premiums or renew membership |
Yes |
Yes |
Yes |
| Change payment type |
Yes |
No |
Yes |
| View payment details |
Yes |
No |
Yes |
| Manage membership |
| View membership details |
Yes |
Yes |
Yes |
| Add or remove dependants |
Yes |
No |
Yes |
| Change level of cover |
Yes |
No |
No |
| Download brochures and forms |
Yes |
Yes |
Yes |
| Order a replacement card |
Yes |
Yes |
Yes |
| Request tax statements |
Yes |
No |
No |
| View annual statements |
Yes |
No |
No |
| Suspend membership |
Yes |
No |
Yes |
| Update contact details |
Yes |
Yes |
Yes |
| Register bank account for claim payment |
Yes |
No |
Yes |
| Contact us |
| Send secure mail |
Yes |
Yes |
Yes |
Please note: All current Medibank Private members aged 16 years and over can use Online Member Services. If you are a contributor, you will have access to all the features under your cover type. Access to some functions may be limited for your spouse or dependants
*Pharmacy and PackageBonus claims cannot be lodged online. Please complete and lodge a claim form for these extras services. Claim forms can be downloaded from the Brochures and Forms area on Online Member Services.