Contact Us

Phone 134 190

Call us for a quote or to purchase your travel insurance over the phone

For customers with a policy purchased on or before 29 February 2012 click here

Please note

As of 01 March 2012 Medibank Travel Insurance policy terms and conditions, including benefits and limits, have changed.

If you purchased your policy before 01 March 2012 please click here for contact details, a copy of the Product Disclosure Statement or information on how to make a claim.

Customer Service
and Existing Policy Enquiries

Existing Medical Conditions

Claims Enquiries

24 Hour Emergency Assistance

When travelling Overseas Emergency Assistance is just a phone call away

Contact Emergency Assistance

New Zealand

0800 284 346


08000 096 8821

United States

1 855 802 3392


1 855 802 3392

Other countries

From all other countries and if you are experiencing difficulties from one of the numbers above call reverse charge via the operator: +61 (2) 8907 5672

Charges may apply if calling from a pay phone or mobile phone.

Medibank Private Limited ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited ABN 73 144 049 230, AFSL 360138, issues the insurance on behalf of the insurer Great Lakes Reinsurance (UK) PLC, trading as Great Lakes Australia ARBN 127 740 532, ABN 18 964 580 576, AFSL 318603. We do not provide any advice based on any consideration to your objectives, financial situation or needs. Please review your own needs and the Product Disclosure Statement before deciding to buy this insurance or you can contact us on 134 190 or email to obtain a copy of the PDS.

Copyright © 2011 Medibank Private Limited. All rights reserved. Medibank Private Limited ABN 47 080 890 259.