Cover for us when it matters

Getting the most from your health cover

Medibank was awarded a five-star rating for "Outstanding Value" in private health insurance for 2009 and 2010 by leading research organisation CANSTAR CANNEX. This recognition confirms our commitment to value for money health cover. Here are some more reasons why Medibank is such a great choice:

How to claim

Need help choosing cover?

You can make an extras or doctors claim online in five simple steps and we'll make the payment directly into your nominated bank account, or if you'd prefer we'll send a cheque in the mail. For other claims you can download a claim form and mail to Medibank with the accounts and/or receipts, and we'll make a payment using your selected method.

Find out more about how to claim

Health system explained

Thing worth knowing

Private health insurance is available for those who wish to cover the costs of becoming a private patient. Private patients have more control in choosing their treating doctor in hospital and in some instances can reduce their waiting time for elective surgery by having treatment in a private hospital. Private health insurance also offers cover for some or all of the costs of other services not covered by Medicare, such as ambulance transport, dental, optical appliances, physiotherapy, pharmaceutical (non PBS) and a wide range of other services.

Find out more about the health system

Going to Hospital

Thing worth knowing

Going to hospital can be daunting enough without the unexpected bills. To avoid the surprises, we'll discuss some of the questions you should be asking, before you go. We want you to be as informed as possible, so you can make the best decision for your own personal health care

Find out more about going to hospital

Being safer in hospital

Thing worth knowing

Medibank is constantly working towards helping Australians have a safer hospital experience and better health outcomes. See how Medibank is seeking to better support our members before, during and after a hospital stay.

Find out about being safer in hospital