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Contact us

Don't have time to call? Message our friendly staff online for advice and help with your cover, whether you're already a member, or looking to join.

 

Health Insurance

Sales and support

Phone 1300 986 774

Opening hours

Monday to Friday - 8am - 8pm
Saturday, 9am - 4pm
Sales Only: Sunday, 9am - 4pm

Corporate

Employers

Phone 1300 763 422

Employees

Phone 131 680

Limited agents

Online portal Register    

Overseas

General Enquiry

Phone 1300 981 380

OSHC Student Health Support Line

Phone 134 148

  

Member Services

My Medibank App

Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*

App Store Google App store

Member Enquiries

Phone 132 331

Login to My Medibank

Opening hours

Monday to Friday, 8am - 8pm
Saturday, 9am - 4pm
Sunday, Closed

24/7 Medibank Nurse Support

Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available 24 hours a day, seven days a week for all members with Hospital Cover. ~

Phone 1800 644 325

Login to My Medibank 

Members' Choice Providers

Find Members' Choice providers, Members' Choice hospitals and GapCover doctors.

Find a provider

 

Provider network

Providers

Members' choice providers

Phone 1300 720 165

 

Non Members' choice providers

Phone 1300 654 887

Medical

Phone 1300 130 460

 

Hospitals

All enquiries except HCP returns.

Phone 132 230

 

Other insurance

Travel Insurance

For worldwide cover.

Phone 1300 447 596

More ways to connect

 

Pet Insurance

For claims and general enquiries.

Phone 13 23 31

More ways to connect

Life Insurance

For quote and general enquiries.

Phone 1300 766 085

More ways to connect

 

Feedback & Fraud

Contact us by mail

Send mail to

Medibank 
GPO BOX 999
(your capital city)

Fraud report

Submit a fraud report

 

Things you should know

~    OSHC members should call the Student Health & Support Line on 1800 887 283

*     Some claims, like paper based, may take longer to update. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

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Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

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